All software is downloadable and activated by a keycode which we will email to you as soon as your order has been processed.
- Single License keycodes are delivered instantaneously.
- Multi-pack License keycodes are emailed within 24 hours.
All support questions should be posted to the PDF-XChange support forum
(run by Tracker Software). Please visit the forum and search for
answers to questions that may have already been addressed on the forum.
Enter the forum here!
you are having problems using your serial number to remove the demo
stamp when printing - please copy/paste this in the installer rather
than type. This way you have less chance of making an incorrect entry.
for support for PDF-XChange software are done entirely via the Forum
page. It is important that you supply a description of the problem and
some basic information of the environment the software is operating in
as this often makes it easier to solve your problem. Licensing Support:
If you are having a license related issue - email
for support, providing all your purchase info - not just your License
and serial number. ( Please ensure that you write the name of the
PDF-XChange product you want help with in the 'Subject' field of your
email, otherwise the spam filter will treat your email as non-genuine
and delete it !)
If you are requesting to send a sample file or image – please archive (ZIP) it before emailing
Do you have the latest version of the software?
For the latest release of PDF-XChange or PDF-Tools click here.